Feedback as a Leadership Practice
What does it really take to give and receive feedback well? Shannon and Conrad explore feedback as a continuous leadership practice -- not just a performance management tool. They unpack three essential elements of skillful feedback: clarity about the specific impact you observed, taking responsibility for how you deliver it, and giving it in a timely way.
Skillful feedback requires three things: clarity about the specific impact you observed, responsibility for how you deliver it, and timeliness.
Feedback is a gift when it is honest, grounded in care for the other person's growth, and delivered with the intention to support rather than correct.
Leaders who receive feedback with openness -- not defensiveness -- model the kind of culture where feedback actually flows and people grow.